1. Introduction
Levittown Fire Co. No. 2, Inc. (“Fire Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information provided to us through https://lfc2.net/ and any related websites, online forms, applications, donation pages, records-request systems, and other online services that link to this Privacy Policy (collectively, the “Website”).
This Privacy Policy explains:
The information we collect; How we use and disclose that information; How cookies and similar technologies are used; How information submitted through applications, donations, and records requests is handled; and The choices available to Website visitors.
By using the Website or submitting information through it, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
The information we collect depends on how you use the Website and which forms or services you access.
A. Information You Provide Directly
We may collect information that you voluntarily provide, including:
Name; Mailing address; Email address; Telephone number; Organization or company name; Preferred method of contact; Information included in messages, questions, or comments; Donation information; Records-request information; Application information; Uploaded documents and attachments; and Any other information you choose to provide.
Please do not submit sensitive personal information unless it is specifically requested and reasonably necessary for the applicable form or service.
B. Contact Forms and General Inquiries
When you submit a contact form or communicate with us electronically, we may collect your contact information, the content of your message, and any attachments you provide.
We use this information to respond to your inquiry, route your request to the appropriate Fire Company representative, maintain records of communications, and address operational, administrative, public-safety, or community-related matters.
C. Donations and Payment Information
When you make an online donation or other payment, we may collect information such as:
Your name; Billing address; Email address; Telephone number; Donation amount; Donation designation; Transaction date; Transaction identifier; and Information needed to issue a receipt or acknowledgment.
Online payments may be processed by a third-party payment processor. When a third-party payment processor is used, payment-card information is submitted directly to that provider and is subject to its privacy policy and security practices.
The Fire Company generally receives transaction confirmation and related information but may not receive or store your complete payment-card number or security code.
We may retain donation records as necessary for accounting, tax, legal, audit, fraud-prevention, and donor-relations purposes.
D. Records Requests
When you submit a request for a fire report, incident record, or other record, we may collect information including:
Requestor name and contact information; Employer, insurance company, law firm, claims administrator, or other represented organization; Claim, policy, reference, or case number; Incident date and location; Names of individuals involved; Relationship to the incident or person involved; Identification or professional credentials; Authorization, release, subpoena, or other documentation; Proof of representation or permissible purpose; Payment information; and Other information required to evaluate, verify, process, or respond to the request.
Information submitted through a records request may be used to verify the identity and authority of the requestor, locate responsive records, determine whether disclosure is permitted, collect applicable fees, communicate about the request, and maintain an administrative record of the disclosure.
Submission of a request does not guarantee that a record exists or that the requested information may legally be released.
E. Online Applications
When you submit an online employment, membership, volunteer, junior firefighter, internship, vendor, program, or other application, we may collect information such as:
Name and contact information; Date of birth, when lawfully required; Address and residency history; Employment history; Education and training; Professional licenses and certifications; Fire, emergency medical, public-safety, military, or volunteer experience; Driver’s license or driving-related information; References; Availability; Emergency contact information; Responses to eligibility or qualification questions; Résumé, cover letter, certificates, or other uploaded documents; Background-check authorization or related information; Signature or electronic acknowledgment; and Other information relevant to the application.
Application information may be used to evaluate eligibility, qualifications, experience, availability, and suitability; verify information; conduct interviews; communicate with applicants; perform authorized background or reference checks; meet legal or regulatory obligations; and maintain organizational records.
Submitting an application does not create an employment, membership, volunteer, or contractual relationship with the Fire Company.
F. Information Collected Automatically
When you visit the Website, certain information may be collected automatically, including:
Internet Protocol address; Browser type; Device type; Operating system; Referring website; Pages viewed; Links selected; Approximate geographic area; Date and time of access; Session duration; Website errors; Cookie identifiers; and Other technical or usage information.
We may use this information to operate and secure the Website, understand how visitors use it, diagnose technical problems, improve accessibility and performance, and detect suspicious or fraudulent activity.
3. How We Use Personal Information
We may use personal information to:
Operate, maintain, secure, and improve the Website; Respond to questions, complaints, and requests; Process donations and payments; Provide receipts and acknowledgments; Process and respond to records requests; Evaluate applications; Verify identities and submitted information; Communicate with applicants, donors, requestors, residents, and community members; Provide information about Fire Company activities, programs, events, or public-safety matters; Maintain administrative, operational, financial, and legal records; Prevent fraud, misuse, unauthorized access, and security incidents; Enforce Website terms and organizational policies; Comply with subpoenas, court orders, laws, regulations, contracts, and governmental requirements; Protect the rights, property, security, and safety of the Fire Company, its members, personnel, visitors, and the public; and Carry out other purposes disclosed when the information is collected.
We will not use personal information for materially unrelated purposes without providing appropriate notice when required.
4. How We Disclose Personal Information
We may disclose personal information in the following circumstances.
A. Fire Company Personnel
Information may be made available to authorized officers, members, employees, volunteers, committee members, administrators, and representatives who require it to perform legitimate Fire Company functions.
B. Service Providers
We may provide information to vendors that perform services on our behalf, including:
Website hosting and maintenance; Online form processing; Payment processing; Email delivery; Cloud storage; Information technology and cybersecurity; Analytics; Application management; Background screening; Accounting and auditing; Records fulfillment; and Professional legal or administrative services.
These providers may access information only as reasonably necessary to perform their services, subject to their agreements and legal obligations.
C. Governmental and Public-Safety Entities
Information may be provided to Bristol Township, governmental agencies, law enforcement agencies, emergency-service organizations, courts, regulatory authorities, or other authorized entities when necessary or legally required.
D. Legal, Safety, and Compliance Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, legal process, subpoena, court order, or governmental request; Investigate or prevent fraud, misuse, or unlawful activity; Protect the safety of an individual or the public; Protect the rights or property of the Fire Company; Respond to an emergency; or Establish, exercise, or defend a legal claim.
E. Organizational Changes
Information may be transferred as part of a reorganization, consolidation, transfer of operations, change in service provider, or similar organizational transaction, subject to applicable law.
F. With Your Direction or Consent
We may disclose information when you direct us to do so or provide consent.
5. Sale of Personal Information
The Fire Company does not sell personal information for monetary compensation.
We do not knowingly use personal information for cross-context behavioral advertising or targeted advertising. If our practices change, we will update this policy and provide any notices or choices required by applicable law.
6. Cookies and Similar Technologies
A. What Cookies Are
Cookies are small data files placed on a computer, smartphone, tablet, or other device when a person visits a website. Similar technologies may include local storage, tags, pixels, scripts, and software development tools.
Cookies may allow a website to function, remember visitor preferences, protect forms, measure website performance, or understand how visitors interact with content.
B. Types of Cookies We May Use
Strictly Necessary Cookies
These cookies are required for core Website functions, security, accessibility, form processing, payment processing, session management, or cookie-preference storage. The Website may not function properly without them.
Analytics Cookies
Analytics cookies help us understand how visitors use the Website, including which pages are visited, how visitors reach the Website, and whether errors occur. Information may be aggregated or associated with a device or cookie identifier.
Examples may include services provided by an analytics provider connected through the consent preferences.
Functionality Cookies
These cookies remember settings or choices and may support embedded forms, maps, videos, accessibility tools, or other Website features.
Third-Party Cookies
Certain Website features may be provided by third parties, including payment processors, mapping services, video platforms, social-media platforms, application services, security tools, and analytics providers. These third parties may place or access cookies according to their own privacy policies.
Advertising Cookies
The Fire Company does not currently use advertising cookies for targeted or behavioral advertising. This section must be updated if advertising pixels, retargeting services, or similar technologies are added.
C. Cookie Consent and Preferences
Where required by applicable law, nonessential cookies will not be activated until you provide consent.
You may be presented with a cookie banner or preference tool that allows you to:
Accept all cookies; Reject nonessential cookies; Select permitted cookie categories; or Change a previous selection.
Strictly necessary cookies may remain active because they are required for the Website to function or provide a service you request.
You may also control cookies through your browser settings. Blocking certain cookies may affect Website functionality.
D. Cookie Retention
Some cookies expire when you close your browser. Others remain for a defined period or until deleted.
Cookie duration depends on the purpose of the cookie and the provider that sets it. Additional details may be displayed through the Website’s cookie-preference tool.
E. Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted technical standard for responding to these signals, the Website may not respond to every Do Not Track signal.
We will honor legally recognized browser-based opt-out preference signals when required and technically supported.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:
Respond to inquiries; Complete transactions; Process applications or records requests; Maintain incident, operational, financial, donation, membership, personnel, and administrative records; Meet insurance, contractual, legal, tax, audit, and regulatory requirements; Resolve disputes; Enforce agreements and policies; and Protect the Fire Company and the public.
Retention periods vary depending on the type of information and the reason it was collected.
Some fire-service, financial, personnel, application, and incident-related records may be retained for extended periods when required by law, contract, insurer requirements, records schedules, or legitimate organizational needs.
8. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include access restrictions, authentication controls, encryption, secure hosting, monitoring, backups, vendor management, and security procedures.
No website, electronic communication, storage system, or Internet transmission is completely secure. We therefore cannot guarantee the absolute security of information submitted through the Website.
Do not use a general contact form to transmit Social Security numbers, complete financial-account information, medical information, criminal-history records, or other highly sensitive information unless the form specifically requests that information and provides an appropriate secure submission method.
9. Data Breach Notification
If a security incident involving personal information occurs, we will investigate the incident and provide notices to affected individuals, government agencies, or other parties when required by applicable law.
10. Your Privacy Choices and Requests
Depending on your place of residence and applicable law, you may have the right to request:
Confirmation of whether we maintain personal information about you; Access to certain personal information; Correction of inaccurate information; Deletion of certain information; A copy of certain information; Withdrawal of consent; Restriction of certain processing; An objection to certain uses; or Review of a decision concerning a privacy request.
These rights are not absolute. We may deny or limit a request when permitted or required by law, including when information must be retained for incident reporting, legal compliance, public safety, organizational governance, insurance, tax, employment, application, recordkeeping, or legal-claim purposes.
To submit a privacy request, contact us using the information in Section 17. We may need to verify your identity before completing the request.
Authorized agents may submit requests when permitted by law, but we may require proof of authorization and identity.
11. Email and Communications
When you provide an email address or telephone number, we may use it to respond to your request, provide transaction or application updates, issue receipts, deliver requested records, or send operational communications.
We may also send information about Fire Company activities, events, fundraising, community programs, or public-safety matters when permitted by law.
You may unsubscribe from nonessential promotional email by using the unsubscribe instructions included in the message or by contacting us. Transactional, safety-related, records-related, donation-related, and administrative communications may continue when necessary.
12. Children’s Privacy
The Website is intended for a general audience and is not directed primarily to children under 13.
We do not knowingly collect personal information online directly from a child under 13 without appropriate authorization or verifiable parental or legal-guardian consent when required.
Junior firefighter, youth-program, educational, or similar applications must be submitted or authorized by a parent or legal guardian when required by the applicable program.
If you believe a child under 13 has submitted personal information without appropriate authorization, contact us so that we may review and, where appropriate, delete the information.
13. Third-Party Websites and Services
The Website may contain links to websites or services operated by third parties, including:
Payment processors; Government agencies; Public-safety partners; Social-media platforms; Mapping services; Video platforms; Application providers; and Community organizations.
We do not control the privacy, security, content, or accessibility practices of third-party websites. This Privacy Policy does not apply to information collected directly by those third parties.
Visitors should review the privacy policies of third-party services before providing information.
14. Public Records and Confidentiality
Submission of information through the Website does not, by itself, determine whether that information is public, confidential, privileged, or exempt from disclosure.
Information received or maintained by the Fire Company may be subject to applicable laws, contracts, subpoenas, litigation requirements, governmental oversight, incident-reporting requirements, or records-retention obligations.
The Fire Company will evaluate requests for information based on the nature of the record, the identity and authority of the requestor, applicable law, contractual requirements, and legitimate public-safety and privacy considerations.
Do not assume that information submitted through the Website will be treated as confidential unless the Fire Company has expressly agreed to such treatment or confidentiality is required by law.
15. International Visitors
The Fire Company is located in Pennsylvania, United States, and the Website is operated from the United States.
If you access the Website from outside the United States, your information may be transferred to, processed in, or stored in the United States, where privacy laws may differ from those in your jurisdiction.
Where applicable law provides additional privacy rights, we will make reasonable efforts to honor valid requests and legal requirements.
16. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in:
Website functionality; Forms and services; Technology; Vendors; Data-processing practices; Fire Company operations; or Applicable legal requirements.
The revised policy will be posted on the Website with an updated “Last Updated” date. Material changes may also be communicated through a Website notice or other reasonable method.
Continued use of the Website after a revised policy becomes effective constitutes acknowledgment of the revised policy, except where additional consent is required by law.
17. Contact Information
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Levittown Fire Co. No. 2, Inc. 6 County Way Levittown, Pennsylvania 19055
Email: Online contact form: contact.html Telephone: (215) 945-4275 Website: https://lfc2.net/
For privacy requests, include “Privacy Request” in the subject line and provide enough information for us to identify the applicable submission or record.
Do not include Social Security numbers, complete payment-card information, medical records, or other highly sensitive information in an ordinary email.